Are you drowning in clutter and feeling overwhelmed with the task of organizing your home or office? If so, you might want to consider hiring a professional organizer. A professional organizer can help you declutter, organize, and simplify your space, saving you precious time and energy. However, not all organizers are created equal. Before you hire a professional organizer, there are a few questions you should ask to ensure that you are hiring the right person for the job:

What Credentials Do You Have?

It’s important to ask for the professional organizer’s credentials before you hire them. While there is no formal certification required to become a professional organizer, there are several organizations that offer training and certification programs. The National Association of Productivity and Organizing Professionals (NAPO) is one such organization. If the organizer you are considering is a member of NAPO, it’s a good sign that they have received training and adhere to a code of ethics.

What Experience Do You Have?

Ask the professional organizer about their experience. How long have they been in business? What types of organizing projects have they worked on? Do they specialize in a particular area, such as home organizing or office organizing? If you have a specific project in mind, it’s crucial to find an organizer who has experience in that area.

What Is Your Organizing Philosophy?

Every professional organizer has their own organizing philosophy. Some organizers focus on decluttering and getting rid of items that no longer serve a purpose, while others focus on finding a place for every item in your home or office. It’s essential to find an organizer whose philosophy aligns with your own.

What Is Your Process?

Ask the professional organizer about their process for organizing your space. Do they have a step-by-step plan? Do they work with you to create a customized plan based on your needs? Do they provide ongoing support after the initial organizing is done? It’s important to find an organizer whose process works for you and your schedule.

What Is Your Pricing Structure?

Professional organizers typically charge by the hour or by the project. It’s essential to ask about their pricing structure before you hire them. How much do they charge per hour or per project? Are there any additional fees, such as travel expenses or purchasing organizing tools? Make sure you have a clear understanding of the costs involved before you agree to work with an organizer.

Can You Provide References?

Ask the professional organizer for references from past clients. Contact these references and ask about their experience working with the organizer. Did they feel that the organizer understood their needs? Did they feel that the organizer was professional and respectful? Would they hire the organizer again?

What Is Your Availability?

Before you hire a professional organizer, make sure that their availability matches your schedule. If you need help organizing your home or office during the evenings or weekends, find an organizer who is available during those times.

What Is Your Policy on Confidentiality?

It’s essential to find a professional organizer who respects your privacy. Ask about their policy on confidentiality. Do they share your personal information with anyone? Do they take steps to keep your personal information secure?

Do You Have Insurance?

Professional organizers should have liability insurance to protect themselves and their clients in case of accidents or damages. Ask the organizer if they have insurance and what it covers.

What Happens If I’m Not Satisfied with the Work?

Finally, ask the professional organizer what happens if you’re not satisfied with the work they’ve done. Are they willing to make changes or adjustments to ensure that you’re happy with the results? Do they offer a satisfaction guarantee?


Hiring a professional organizer can be a great investment in your home or office. By asking these questions before you hire an organizer, you can ensure that you find the right person for the job. With the right organizer, you can declutter, organize and simplify your space, making your life easier and more enjoyable.

Are you looking for professional organizers? Choose The Project Neat, a professional home organization company combining form and function with our signature style. Upon completion, we will have transformed your once-cluttered and disorganized space with one of visual appeal, efficiency, and long-lasting systems. Creating a sense of calm is our mission: One space, one home, one client at a time. Get neat today!

Frequently Asked Questions

What qualifications should I look for in a professional home organizer?

Seek an organizer with credentials, preferably affiliated with reputable organizations like NAPO. The Project Neat, our top-tier home organization service, ensures its professionals are well-versed and uphold ethical standards.

How crucial is the experience of a professional organizer?

Experience matters! The Project Neat recommends asking about their history, specializations, and types of projects they’ve tackled. Choose an organizer with expertise aligned with your needs for optimal results.

Can the organizing philosophy of a professional organizer impact the outcome?

Absolutely! The Project Neat advises aligning philosophies for successful collaboration. Some focus on decluttering, while others emphasize finding a place for every item. Choose an organizer whose approach resonates with your vision.

What should I inquire about the process of a professional organizer?

The Project Neat suggests understanding their organizing process. Is it step-by-step or customized based on your needs? Ensure the organizer’s approach fits seamlessly into your schedule and requirements.

How should I clarify the pricing structure with a professional organizer?

Ensure transparency! The Project Neat recommends discussing hourly rates, project fees, and potential additional costs like travel expenses. Understand the financial aspects clearly before committing to avoid surprises.

Is it essential to check references before hiring a professional organizer?

Yes, indeed! The Project Neat encourages contacting past clients for insights. Ask about their experiences, the organizer’s professionalism, and whether they’d hire them again. References provide valuable perspectives.

How can I confirm the availability of a professional organizer?

Align schedules! The Project Neat emphasizes checking the organizer’s availability, especially if you need assistance during evenings or weekends. Ensure their working hours match your preferences for a smooth collaboration.

What confidentiality measures should I expect from a professional organizer?

Privacy matters! The Project Neat advises discussing confidentiality policies. Ensure the organizer prioritizes data security and doesn’t share your personal information without consent.

Is insurance a crucial factor when hiring a professional organizer?

Absolutely! The Project Neat highlights the importance of insurance for both parties. Inquire about the organizer’s coverage to guarantee protection in case of accidents or damages during the organizing process.

What happens if I'm dissatisfied with a professional organizer's work?

Address concerns openly! The Project Neat assures you should discuss dissatisfaction with the organizer. A professional should be willing to make necessary changes or adjustments to ensure your satisfaction.